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 Return to top of page · Post #: 91 · Written at 2:14:00 PM on 21 December 2017.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2015

I wonder if Robbbert ever got his connection?

No change as yet. But I did get a letter from NBN saying urgent! you need to switch over now! The old system will be cut off next August!

Yar... there's heaps of time.

will have the 'best practice' internet speeds.

What a load of crap. In Europe (Finland for example), everyone has gigabit lines that work, and at 5 euros a month. We are so far behind it's laughable.


 
 Return to top of page · Post #: 92 · Written at 2:51:28 PM on 1 January 2018.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6687

QUOTE: When Matt Dooley refused to leave a Telstra store after months of battling with the telco, the last people he might have expected to fix his problem were the police called to remove him from the store.

Having spent hours on the phone to Telstra trying to get his NBN connection properly installed, he had had enough and staged an impromptu sit-in at the Marrickville Metro store.


http://www.smh.com.au/business/consumer-affairs/police-called-to-remove-man-from-telstra-store-instead-solve-his-internet-crisis-20171231-h0btca.html


 
 Return to top of page · Post #: 93 · Written at 5:00:39 PM on 1 January 2018.
Brad's avatar
 Administrator
 Location: Naremburn, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 7303

My advice is never wait for Telstra (or any ISP for that matter) to do anything and never give them any money up front. They all think they are a law unto themselves and they all have BS excuses for when things go wrong.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 94 · Written at 5:24:43 PM on 1 January 2018.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6687

The idiotic way the NBN was implemented means that Telstra and NBN can play an endless finger pointing game in the area of responsibility demarcation. Neither side really gives a toss about the mug punter in the middle.

I've seen this happen lately where my workshop is located. The occupants that have successfully cut over to NBN without drama are those who had an existing ADSL service over the copper. On the other hand, those moving into units which have never had a landline service past the MDF are having a heck of a time. NBN claims it cannot connect without knowing the previous phone number. Telstra says it cannot help because there's no phone number and in any case the copper now belongs to NBN.

If this were happening to me I'd be absolutely furious. All it requires is a technician with half a brain to hang a tone generator on a free pair on our MDF and then find that pair on the pillar in the street. However, apparently even half-brained phone technicians are in scarce supply these days.


 
 Return to top of page · Post #: 95 · Written at 6:13:33 PM on 1 January 2018.
Brad's avatar
 Administrator
 Location: Naremburn, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 7303

It's not a difficult exercise. I work in a large building and I routinely do phone line allocations from our PABX to whatever floor it's needed on. It's not on the public network but the principles are the same. Once I am aware of the number for the circuit it's just a matter of doing some patching on a fairly big MDF. I guess it's easier for me because there's no 1000kg gorilla (government departments, etc) throwing spanners in the works.

Sometimes I get asked how I can provide same day service for a new phone and my reply is always the same - I don't work for NBNCo.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 96 · Written at 11:49:52 AM on 3 January 2018.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2015

Just got a letter from NBN saying that "further upgrades are planned on your line", and that I shouldn't try switching over until this work is done. I also swapped my TP-LINK adsl2+ modem for my mother's Telstra one (from before she moved to NBN), and got a little extra speed.


 
 Return to top of page · Post #: 97 · Written at 9:38:33 PM on 3 January 2018.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6687

I also swapped my TP-LINK adsl2+ modem for my mother's Telstra one (from before she moved to NBN), and got a little extra speed.

Which speed package are you considering for NBN?


 
 Return to top of page · Post #: 98 · Written at 10:59:25 PM on 3 January 2018.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2015

I need to find out what prices they will be charging. I think the longer I put it off, the better deal I can get.

I don't mind getting the slowest one (12mbits), but I'll go for the fastest that's affordable when the time comes.


 
 Return to top of page · Post #: 99 · Written at 5:56:49 AM on 4 January 2018.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6687

I don't mind getting the slowest one (12mbits)

That seems to be the plan that most people are complaining about, with many claiming that it's slower than their previous ADSL service. NBN's reply is that ISPs are not purchasing enough bandwidth to support the number of people on that plan.

And so it goes ...

I mentioned earlier that NBN in my area is slated to be connected via HFC, but they have pushed that back by 6 months (at least) which I read is because of the lousy condition of the existing HFC. Doesn't faze me; I'm in no hurry to get aboard the NBN wagon.


 
 Return to top of page · Post #: 100 · Written at 9:18:23 AM on 4 January 2018.
Brad's avatar
 Administrator
 Location: Naremburn, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 7303

Getting a 12Mbit plan is usually a budget-conscious decision. It's exactly half the peak of ADSL2+ which is 24Mbit. It goes without saying that the practical peak on each is about 10 and 20 respectively.

To be honest I think all speeds should be scrapped except the top speed and everyone should pay one simple fair price. The whole idea originally was to have Internet that is faster than the current arrangement and that's yet to happen.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 101 · Written at 1:42:32 PM on 4 January 2018.
Ian Robertson's Gravatar
 Location: Belrose, NSW
 Member since 31 December 2015
 Member #: 1844
 Postcount: 2372

Taipei, Taiwan, way back when I was there in 1999.

Everyone had 100MB Ethernet from the street on CAT5. Simple, effective, very fast.


 
 Return to top of page · Post #: 102 · Written at 1:29:52 PM on 17 January 2018.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2015

Got another letter from NBN Co.

They want to do an inspection on my "existing phone line" (is that the copper one or the NBN line?) sometime in the next 2 months. I don't need to be here.

I wonder what it means...


Then, I suppose the repair will come some time after that?? Who knows. Whatever they do, time is ticking away, because the old line will get cut off in August.


 
 Return to top of page · Post #: 103 · Written at 3:56:40 PM on 17 January 2018.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6687

I've had a notice from LendLease "a partner of NBN" advising that they will be installing cable through underground pipes or on existing overhead power poles, amongst other activities.

My area is slated for NBN delivery via HFC. I guess they will be replacing most, if not all, of the HFC as apparently it's in lousy condition.

However, my concern is that the monkeys they employ will damage the copper network in the process and cut off my existing ASDL service.


 
 Return to top of page · Post #: 104 · Written at 8:40:12 AM on 18 January 2018.
Fred Lever's Gravatar
 Location: Toongabbie, NSW
 Member since 19 November 2015
 Member #: 1828
 Postcount: 1250

I got a letter from NBN "notice of HFC installation". in that they state that some time in this millennia they will install an aerial cable from the "connecting point" in the street to my building. Then they will install a "utility box" on the wall and make it work. Then they will go away.
Well, whoopee.
I really could care less.
I have 2 4G items, my phone and my laptop that now perform the internet very well. What do I need the NBN for?
I still have the ADSL connected to the copper line and my old phone hooked up so that is the house phone.
The ADSL runs into a Billions modem that I can cat5 to any PC.
So I have 3 "portals" to the internet.
The ADSL regularly drops out and I reset the modem to restart. Down load speed is 4mbs and upload is 0.8mbs (ookla).
The 4G never drops out now and download/upload hangs around 15mbs.
What do I need the NBN for?
I guess Telstra will be forced to cut off the old exchange and then I can dump the copper line, the NBN and go full 4 or 5 or 6G with a couple of phones and internet and what do I need the NBN for then?
Can anybody tell me what good the NBN is, i'm old and confused.
Fred.


 
 Return to top of page · Post #: 105 · Written at 1:37:48 PM on 18 January 2018.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6687

What do I need the NBN for?

It's not compulsory, but your existing services will be cut off 18 months after the go live date for your area. That's the deal the government gave NBNco (which is paid for by us).


 
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