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 Return to top of page · Post #: 31 · Written at 9:13:43 AM on 9 November 2023.
Marcc's avatar
 Location: Wangaratta, VIC
 Member since 21 February 2009
 Member #: 438
 Postcount: 5267

Meanwhile, back at the Ranch: The guidance of the headless Chooks: Prevails.


 
 Return to top of page · Post #: 32 · Written at 10:41:35 AM on 9 November 2023.
BringBackTheValve's Gravatar
 Location: Linton, VIC
 Member since 30 December 2016
 Member #: 2028
 Postcount: 468

"When an ABC journo asks a question that makes sense, it'll catch anyone off guard."

That has to be an award winner, absolutely made my day, still laughing as I type.


 
 Return to top of page · Post #: 33 · Written at 2:17:18 PM on 9 November 2023.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6692

QUOTE: Cloudflare, which tracks a range of activity on the internet, noticed a spike in Border Gateway Protocol (BGP) announcements from the telco coinciding with the time Optus’s network went offline.

BGP effectively acts as a roadmap for the internet, and the announcements tell the rest of the internet the easiest way to a particular location.

Matt Tett, managing director of network analysis company Enex TestLab, told Guardian Australia that while he was not certain of the cause, Optus appears to have had some failure in routeing at 4am that caused an exponential increase in BGP announcements.


That seems to be the smoking gun. The question now is who pulled the trigger?


 
 Return to top of page · Post #: 34 · Written at 5:52:15 PM on 9 November 2023.
Brad's avatar
 Administrator
 Location: Naremburn, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 7311

Optus has decided to offer all its punters 200GB of free data as compensation for the outage yesterday. It wouldn't be bad except for the fact that a large number of their customers are either on unlimited downloads or seldom use the Internet and mainly have their NBN connection just for a landline phone.

It demonstrates a lack of awareness to its customers' needs. A lot of people will walk away as a result and Optus can only blame themselves.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 35 · Written at 6:36:59 PM on 9 November 2023.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6692

Optus CEO is being severely criticised for her lack of communication during the outage.

She should have walked down to the nearest public phone ... free courtesy of Telstra.


 
 Return to top of page · Post #: 36 · Written at 9:45:00 PM on 9 November 2023.
Marcc's avatar
 Location: Wangaratta, VIC
 Member since 21 February 2009
 Member #: 438
 Postcount: 5267

Did love a comment on ABC this morning: Could not understand why people did not want to move ISP: Err! probably because they're worse than the one they have....Simples


 
 Return to top of page · Post #: 37 · Written at 6:00:05 PM on 14 November 2023.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2018

Optus say it was a software upgrade gone wrong. Still don't know why their famous redundancy didn't work.

While we are moaning about communications, I notice NBN's latest prices (from Dec 1) are reduced. For example the 25down/5up will be reduced by $11 to $26 wholesale. How is it then, that the major players charge $85, when they don't really have to lift a finger?

https://www.nbnco.com.au/corporate-information/media-centre/media-statements/statement-on-nbn-wholesale-prices


 
 Return to top of page · Post #: 38 · Written at 9:38:31 PM on 14 November 2023.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6692

Well, the truth finally emerges and it's an own goal:

QUOTE:
The unnamed “international peering network” that Optus said had contributed to its 16-hour-long network meltdown last week was its Singaporean parent company Singtel, it can be revealed.

The embarrassing revelation comes as it can also be revealed a key executive, who left Canadian telco Rogers Communications less than two weeks after it last year suffered an almost identical outage to Optus, is now working for Singtel.

. . .

Despite the Singtel Internet Exchange being one of the triggers for the outage, an Optus source said the Australian telco was primarily responsible for the outage.

“It’s still Optus’ fault when it comes to its own network (unless Singtel required Optus to accept routes blindly),” an Optus engineer, who was unclear what commercial agreements may have been in place, said.

The source, as well as other external network engineers this masthead spoke to, said Optus should have had filtering rules in place that dismissed or ignored the update from the Singtel exchange.


https://www.smh.com.au/technology/identity-of-third-party-who-brought-down-optus-network-revealed-20231114-p5ejy1.html


 
 Return to top of page · Post #: 39 · Written at 10:53:38 AM on 20 November 2023.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2018

Optus CEO resigns over the outage.... I imagine she will get a nice golden handshake followed by a new cushy job somewhere else.


 
 Return to top of page · Post #: 40 · Written at 5:32:13 PM on 20 November 2023.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6692

QUOTE: I imagine she will get a nice golden handshake followed by a new cushy job somewhere else.


Yep. Customers pay for CEO incompetence every which way.

The CEO of a comms company who can't communicate is a dead person walking.


 
 Return to top of page · Post #: 41 · Written at 10:09:58 PM on 20 November 2023.
Marcc's avatar
 Location: Wangaratta, VIC
 Member since 21 February 2009
 Member #: 438
 Postcount: 5267

Now be reasonable: Anyone that can mess up like that would be a front runner into the bureaucracy here: She would fit in nicely. They can't introduce anything that works.


 
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