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 Australia Post gone mad
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 Return to top of page · Post #: 1 · Written at 8:51:29 PM on 8 April 2020.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6678

I odered something from the Home of COVID-19 on March 20 and the tracking record shows: "26 Mar 2020 3:50pm Flight landed in destination country SYDNEY" and it's been there ever since.

Guy I know shipped some urgently-required repaired car parts to a dealership on the Gold Coast and AusPost returned it saying 'address unknown', yet it was addressed perfectly correctly. When he took the package back to the post office from where he sent it to complain, the manager grabbed it and put it into an envelope, took it out the back and it hasn't been seen since.

There's no use trying to chase up any of these things by phone as you are led through a long menu and then at the end of that you are told to use their online complaints/inquiry system and that, I can assure you, is a black hole.


 
 Return to top of page · Post #: 2 · Written at 9:00:57 PM on 8 April 2020.
Ian Robertson's Gravatar
 Location: Belrose, NSW
 Member since 31 December 2015
 Member #: 1844
 Postcount: 2363

Back in the late 70s we used to ship little 6 inch Toshiba colour TVs with a video input added for ENG work.

Only about half of them would ever get through. The words "Colour TV" on such a small package it seems were irresistible to too many people....


 
 Return to top of page · Post #: 3 · Written at 9:45:11 PM on 8 April 2020.
Vintage Pete's avatar
 Location: Albury, NSW
 Member since 1 May 2016
 Member #: 1919
 Postcount: 2048

Japanese are a trusting lot,
A few years ago I was selling Smith's gauges to Japanese enthusiasts who restored minis ,Cooper's are a real trend in Japan ,any way I would sell them the gauges through eBay and they send me the money in cash in the post !
One envelope even had 200au written on it.
Never did I have a lost one .
Miracle!
Japanese are like that with money and business


 
 Return to top of page · Post #: 4 · Written at 12:19:04 AM on 9 April 2020.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2011

Less than 50% of letters sent to me ever arrive. The ones that do arrive take at least a week.

Australia Post have degraded badly over the years. It's hard to believe, but at one time they were dependable.


 
 Return to top of page · Post #: 5 · Written at 12:32:01 AM on 9 April 2020.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6678

I have had a PO box for years to save being "carded" at home and having to schlepp to the PO later on to collect. I also hate couriers for reasons I've gone into here before, so I route as much stuff as possible to my PO box. I haven't really had much trouble with that service (although it's getting damned expensive -- this year my box rental is $529), however, lately AusPost in general seems to have gone crazy. I guess to some extent it's a byproduct of the virus. In the case of the returned package that was correctly addressed, I can only guess that they are now using 457 visa people left over from the NBN to do the end deliveries.


 
 Return to top of page · Post #: 6 · Written at 5:15:19 AM on 9 April 2020.
Brad's avatar
 Administrator
 Location: Naremburn, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 7290

I've used a PO Box for years and redirect anything that is send to my home address to the PO Box. This tends to stop thefts of anything that a postie would come to deem 'transferable' and I rarely go ahead with any online transaction that refused delivery to a PO box unless it is a commercial transation - wuith those bring sent to the loading dock at work.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 7 · Written at 9:50:56 AM on 9 April 2020.
Irext's avatar
 Location: Werribee South, VIC
 Member since 30 September 2016
 Member #: 1981
 Postcount: 470

A friend of mine caught the posty putting a pickup card in the letter box.
When challenged he said that he had rung the doorbell and got no answer.
My friend was in the front room of his house the whole time and saw the posty pull up out front without even approaching the front door.
It seems if they are running behind schedule this is how they complete their run.


 
 Return to top of page · Post #: 8 · Written at 10:28:05 AM on 9 April 2020.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6678

My friend was in the front room of his house the whole time and saw the posty pull up out front without even approaching the front door.

That has happened to me twice. Clearly, the van driver had already written out the card before he came to the house. When I went to the local PO, after having to wait until 4pm as per instruction on the card, the place was littered with undelivered packages, so much so that they were on the floor in front of the counter because there was no more room out the back. Looked like driver or drivers had made zero attempt to deliver anything and simply dumped the lot on the poor guy at the local PO and then gone home early.


 
 Return to top of page · Post #: 9 · Written at 10:32:35 AM on 9 April 2020.
Robbbert's avatar
 Location: Hill Top, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 2011

I had a PO box for a few years to try to catch the missing mail, but even then a few things never turned up. Eventually I decided that paying extra to AP to cover their own incompetence didn't make sense, so I cancelled the box when it came up for renewal.


 
 Return to top of page · Post #: 10 · Written at 12:18:56 PM on 9 April 2020.
Brad's avatar
 Administrator
 Location: Naremburn, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 7290

The only thing that never came to my PO box was a replacement Amex card but it was the post office's fault due to a stupid policy of not allowing credit cards to travel through the redirection process and instead just return them to the issuer with no notice at all to the recipient that the passage of the card was blocked by internal processes.

Amex issued me around five replacement cards before I picked up on what those brainless idiots at Australia Post were doing, due to a dumb policy and lack of communication. After this I got it sorted out. All this was put in place under that bloke who was on a salary of around $6m a year. Australia's highest paid public servant, running the post office!


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
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