I have no idea what it's all about , but I do know I don't owe them any money.
I will phone them tomorrow and see what they want me to do.
The letter is real ! So I will phone them and have a chat

QUOTE: So I will phone them and have a chat

Be sure to use the phone number you find by an independent method, like Google or an old fashioned phone book, not the number they provide in the notice. Unless it's the same number you found by the independent search.

I can usually tell that it's a telescammer when. when I answer the call, I hear a "booop" or such sound. Then I know that I'm getting routed to a "helpdesk". Then I bail on it. Or if I get asked a question, I'll answer with something nonsensical like "banana" and see if a human laughs, or the robot gets confused.

Yes, I checked the letter out and the number on it.
It's ATO , but I'm not concerned about it as it's not possible that I owe them money, They just must want more information about me or perhaps information from my past.. mind you it would be absolutely wonderful if they owed me money ! But that's not possible either unfortunately!

Pete

The letter is normally issued where you have not declared some income.

If you have a tax consultant, they can look up for you all the records provided to the ATO by banks and others that provided you income, and then help you prepare an amended return.

But if you are 100% sure haven't missed anything, then talk to the ATO. But if they think you're lying, they'll ping you with penalty tax.

Pete, could be your ex trying to make life harder for you. Anyone can dob to the ATO anonymously

I note with Telstra they have never sent me a phone book in decades.

The thing about companies like Telstra, if the scammers are paying for the calls then they are making money. It also affects the bottom line employing people to provide "service". Something from my experience they know little about. That "Auto-moronic" answering machine is a classic for promoting "how to fob of customers".

I have to applaud my employer. They refuse point blank to have an IVR answer the phone, citing exactly what it is - poor customer service. It helps me because I don't need to constantly liaise with the company that records the messages, background music, etc and co-ordinate that with the dialling to make it all work, every time they feel like changing the greetings and dialling options.

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A valve a day keeps the transistor away...

Today I had a call from a person purporting to be my bank- Suncorp. Everything was normal, believable, but I had a gut feeling. The young lady was as Aussie as Paul Hogan, and all the usual questions that Suncorp asked me. Now I’m fairly savvy about fraud on email and phone, I like to think. But this one just gave me a gut feeling. I think it was the crackly line that had me wondering. So I told her I didn’t trust her and I wouldn’t tell my verbal password. I hung up and rung Suncorp. They said no one had called from their system. Later today I get a text message from Suncorp asking me to call. I cautiously called, it went through all the usual Suncorp computer prompts etc, so I figured it was ok. Talked with a lady, who wanted to know why we were late on mortgage payment this week.
So I finished that call, and rang Suncorp on the 13 number, changed verbal password , cos I still don’t think I trust anyone I spoke to today!

So I told her I didn’t trust her and I wouldn’t tell my verbal password.

The only time I've been asked by my bank for my telephone password is when I initiate the call.

I like iiNet's new system. Instead of a password, they have recorded me 3 times saying a sentence and I am prompted to say that sentence in order to automatically identify myself when I call. Works well.

Interesting that we promote various types of security Then have "Pay Wave"; Then some sort of "Phone wave AP"; Scammers getting phone numbers: Then State & National Parks full of Deer & Pigs that can spread disease everywhere: So much for Bio security.

Sometimes I think this country is being run by a bunch of nutters.

Two types of scam attacks lately.

The first a loud beep from my laptop followed by a window telling me that I need to update Windows 10 immediately. I closed the window immediately and looked at updates on the laptop - nothing pending for W10. This has happened three times. Ran Mcafee scans looking for security threats - none found. There are some removal procedures for this (how to remove loud beeping virus) on the net which I haven't tried yet.
The other a phone call telling me that Telstra requires me to follow a procedure to connect to NBN as my copper line is to be closed. Since I have been on NBN for a couple of years and with Optus, just hung up on that one. This has happened twice.

I use a Malware detecting app on my laptop called Malware Bytes.
It finds things that my Virus checker does not and has solved quite a few issues over the years.
There is a free version which is initiated by the user or a payed version which runs in the background.
It will report when it finds something and gives you details of the attack which you can follow up on if you wish.
Many of my friends use it also and find it invaluable.
Give it a shot. It's free.

I would agree re Malwarebytes. I had an incident where Grand Rugrat had downloaded some program. For some unbelievable reason there was no protection on the computer. I got called in as I was selling computers at the time and after (not surprisingly) some hacker got in & knocked of $4K.

The feral program would not uninstall and I ended up getting Malwarebytes, which I had & have a registered copy of as I still use it, (so knew about it,) and running it. Ok! It got rid of the feral program but spent the next two hours deleting the incredible, over 2000, bits of Malware & crap that was in the computer.