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 Return to top of page · Post #: 1 · Written at 6:07:51 AM on 5 May 2019.
Vintage Pete's avatar
 Location: Albury, NSW
 Member since 1 May 2016
 Member #: 1919
 Postcount: 1993

My hours are a bit all over the place at the moment as I'm still getting over the bug , So on Friday I was having a sleep at about 5 pm when the rotten phone rang ! Anyhow I got up and answered the phone and this young lady with a very Australian recorded voice said,, Hello we've been trying to contact you . Your internet will be cut off in 24 hours , please press 1 to connect to NBN ......
Hmmmm well I just hung up and it's now Sunday and my connection to dodo is still working just fine !

As a rule I don't get many calls of this nature and I'm not in the phone book or listings, Due to a mistake I made many many years ago standing Infront of a Altar !! But sometimes I do get a call from India and this man says , Hello I'm calling about your Telstra Account !! To which I always reply , That's interesting I don't have a Telstra account and then the line goes dead!

Well I have no idea what the phone call was all about ,but I thought I would put it out there!!!!

Pete


 
 Return to top of page · Post #: 2 · Written at 6:16:18 AM on 5 May 2019.
Fred Lever's Gravatar
 Location: Toongabbie, NSW
 Member since 19 November 2015
 Member #: 1828
 Postcount: 880

Hi Pete, its a pretty standard scam call designed to get your personal details.
If you play with them they will get to the part where they will threaten to send the police if you don't give them bank details ect so they can "reinstate" your internet account. Yes un believable I know and can frighten elderly people who don't understand this modern world.
They are just scum, hang up and give them dead air.

Fred.


 
 Return to top of page · Post #: 3 · Written at 6:25:59 AM on 5 May 2019.
Vintage Pete's avatar
 Location: Albury, NSW
 Member since 1 May 2016
 Member #: 1919
 Postcount: 1993

Hello Fred, hope ya well.
Yes this why I put the post on because , A person who much older who may be more trusting might fall for it !
Not because their stupid , but because they tend to be more trusting of people and these calls can sound very real .

All the best pete


 
 Return to top of page · Post #: 4 · Written at 7:18:45 AM on 5 May 2019.
Robbbert's avatar
 Location: Sydney, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 1378

It's why I usually don't even get up to answer the phone these days. If it's important enough they'll leave a message.

I notice most of the scammers call with a 03 or 07 state code, which I know I can safely ignore and let it ring out.

Also, you can type suspect numbers into google and see how many people have complained.

How the scammers work: They have a robocall machine which calls random numbers, or numbers in a list. If it is answered, the robocaller forwards your call to a "helpdesk", where someone will answer and start a conversation with you. That's why you hear an odd noise as soon as you answer - it's calling the helpdesk. The robocaller ignores the "do not call" list, it has no notion of it.

Because you answered, they now know that someone is there, and you can expect more calls.


 
 Return to top of page · Post #: 5 · Written at 10:30:20 AM on 5 May 2019.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6010

If it is answered, the robocaller forwards your call to a "helpdesk", where someone will answer and start a conversation with you.

... and if all the scamstaff are busy on scam calls, it logs your number as answered (i.e. valid / not a fax or modem, etc) and puts your number on its callback list, hangs up and moves on to the next victim's number. That's why people often complain of receiving calls where no one answers.

In the old days -- pre robocallers -- such calls would be cause for concern that you have a prowler or some such. Nowadays, you just say "Oh, it's India calling again."


 
 Return to top of page · Post #: 6 · Written at 11:24:53 AM on 5 May 2019.
Brad's avatar
 Administrator
 Location: Greenwich, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 6347

I don't get that many calls. I'm on the DNC register and my number starts with 8 instead of 9. 02 8xxx xxxx numbers are usually allocated to businesses unless an exchange is short of 02 9xxx xxxx numbers and the spammers don't realise it.

That said, when I don't want any calls I take the phone off the hook and then I have my lie down.

Dialling numbers at the request of a caller will sometimes land you with a big phone bill. I don't know how it works but I've heard that this is what dialling numbers during a call leads too. It's a trick that's been around for years and the telcos won't block it.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 7 · Written at 2:29:41 PM on 5 May 2019.
Marcc's avatar
 Location: Wangaratta, VIC
 Member since 21 February 2009
 Member #: 438
 Postcount: 4337

I must be famous: Both the Landline & Mobile (when the signal from Telstra is strong enough) get targeted by these. The NBN mob must think they get frequent flyer points ringing; often twice a day. One clown rang up the other day and possibly the same one was pointing there was a problem with the phones direct debit: When you operate on the poverty line you don't have direct debit. Another wanted my credit card number as proof of ID for his little scam.

Naturally, Telstra, ACCC & Ombudsman's office etc. Have no idea on how to handle it, or don't want to know about it. They're little more than a counselling service.

If one pauses a for a few sec's the rotor will usually drop the call.

Marc


 
 Return to top of page · Post #: 8 · Written at 2:55:55 PM on 5 May 2019.
Robbbert's avatar
 Location: Sydney, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 1378

It might be obvious, but don't give the scammers any personal information, even if you think it's innocuous.

For example, Pete answered the phone: that's information, they know someone is there.
Then Pete said he's not with Telstra: more information.

They do this enough times with different questions and they can build a profile about you.

The telephone companies will never put a stop to this, because every call makes them more money. It will require govt intervention - good luck with that.


 
 Return to top of page · Post #: 9 · Written at 3:08:56 PM on 5 May 2019.
Brad's avatar
 Administrator
 Location: Greenwich, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 6347

It doesn't matter which telephone company one subscribes to. Everyone is pretty much equally at risk. It's possible to know who you are calling before ringing them up. There's plenty of reverse lookup websites around and all you do is enter a phone number and it spits back the subscriber's information.

See https://reverseaustralia.com/ for further information.

One time when sites like this are handy for the victim of unwanted calls is when the caller is based here, you can find out who they are.

By the way, the Government cares enough but like with most things, there's too many laws and not enough people enforcing them.

Also, it's pointless being cranky with a spam caller - it will just encourage them to keep calling. One good way to make sure they do get the message is to set off a personal attack alarm in their ear. If the call centre has an OH&S department they will probably have a blacklist of numbers to avoid calling.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 10 · Written at 3:32:23 PM on 5 May 2019.
Robbbert's avatar
 Location: Sydney, NSW
 Member since 18 September 2015
 Member #: 1801
 Postcount: 1378

You want to be careful doing things like that. One person who did found that the scammers had put his phone number on a social media site and said ring this number for girls. It took a long time to fix that mess.


 
 Return to top of page · Post #: 11 · Written at 3:41:57 PM on 5 May 2019.
Brad's avatar
 Administrator
 Location: Greenwich, NSW
 Member since 15 November 2005
 Member #: 1
 Postcount: 6347

The difference is that the noise can be a 'technical fault' with the caller's headset and otherwise cannot be proven in a court of law. The latter can be dealt with by the AFP, even if it does take a while.


‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾
A valve a day keeps the transistor away...

 
 Return to top of page · Post #: 12 · Written at 6:05:09 PM on 5 May 2019.
Vintage Pete's avatar
 Location: Albury, NSW
 Member since 1 May 2016
 Member #: 1919
 Postcount: 1993

Robert ,,
What were the girls like? He he he


 
 Return to top of page · Post #: 13 · Written at 8:44:29 PM on 5 May 2019.
GTC's avatar
 GTC
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6010

Telstra's Call Guardian 301 phone is designed to deal with nuisance callers: https://www.youtube.com/watch?v=JAoZ2d-ps6Y

Or you can install Telecrapper 2000: https://www.youtube.com/watch?v=zsAsTy3VOiw Smile


 
 Return to top of page · Post #: 14 · Written at 3:07:34 PM on 6 May 2019.
Irext's avatar
 Location: Werribee South, VIC
 Member since 30 September 2016
 Member #: 1981
 Postcount: 399

Another scam that I've encountered recently on my mobile is a call which rings only once and has a quite long phone number displayed.
My iphone reports that it originated from Estonia!.
This kept on happening multiple times into the evening.
Each time I added the number to my blocked list but the next time the number was slightly different.
In the end I put the phone into flight mode so I woudn't be disturbed over night.
When I turned flight mode off in the morning it reported 6 more calls had occurred over night all from Estonia.
No more calls occurred after this.
A search online revealed this to be a known scam which obtains funds somehow if you call the number back.
Not sure of the mechanism of extracting the funds but apparently it does happen and once again it's the elderly or trusting people who get caught.


 
 Return to top of page · Post #: 15 · Written at 4:20:16 PM on 6 May 2019.
Fred Lever's Gravatar
 Location: Toongabbie, NSW
 Member since 19 November 2015
 Member #: 1828
 Postcount: 880

Interesting. I never use my phone device in any money transaction.
This combining of the phone device and banking is just one step too close for me.
Maybe i'm too cautious but the banks encouraging the use of phones to transact money is just madness?
Fred.


 
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