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 Log-on problems with Videokarma
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 Return to top of page · Post #: 1 · Written at 8:24:10 PM on 4 April 2017.
Labrat's avatar
 Location: Penrith, NSW
 Member since 7 April 2012
 Member #: 1128
 Postcount: 291

Is anyone here having problems with logging-on to Videokarma?

Whenever I try to log into said site, I get a notification saying that the Administrator has banned my IP address.
Trying to contact them receives no reply (I think it is an American thing. They do not have a good track record of replying to e-mails)

If I hide my IP address I can log-in without a problem. I have been a member of Videokarma for six years.

Perhaps someone here can advise as to what the problem might be.


 Return to top of page · Post #: 2 · Written at 8:56:39 PM on 4 April 2017.
GTC's avatar
 Location: Sydney, NSW
 Member since 28 January 2011
 Member #: 823
 Postcount: 6010

I can't speak for Vidokarma, but I can speak from experience on other American forums.

The usual reason for IP address banning is persistent spammers. No matter how many times their accounts are banned, they pop up again almost immediately. Oftentimes, this is done by spambots (spam robots: software that is programmed to create accounts and post spam messages automatically).

In order to get some respite from this process, forum Administrators will often ban the IP address or a range of IP addresses being used by the spammers. The latter is a shotgun approach to the problem, but often the only thing that works.

Now, a side-effect of such "shotgun" range banning is that innocent others whose ISP dynamically assigns addresses can end up getting assigned an address in the banned range and so either get a message saying they are banned, or sometimes just cannot log in with the correct password. Very annoying and very frustrating.

Whether or not you get a response to your complaint email depends on whether the Admin team ever checks or takes notice of such emails.

Sometimes what is required is contacting another member offline and asking them to PM the Admin team on your behalf.

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